Application of this Privacy Policy

This Privacy Policy applies to your use of (regardless of means of access) our Services. You may access or use our Services through a desktop, laptop, mobile phone, tablet, or other consumer electronic device (each, a "Device"). This Privacy Policy does not apply to services that are not owned or controlled by Smartpulse, including third-party websites and the services of other Smartpulse merchants. These other sites may place their own cookies, plug-ins, or other files on your computer, collect data, or solicit personal information from you. Smartpulse does not control these third-party websites, and we are not responsible for their privacy statements. Please consult such third parties' privacy statements.

Information We Collect - Information You Provide Us

To gain full access to our website and services, you must register for a Smartpulse account. When you register for an account, we collect Personal Information which you voluntarily provide to us. Personal Information refers to information relating to an identified person or information that can be used to identify you (e.g., email address, bank details, name, telephone number). It may also include anonymous information that may be linked to you specifically (e.g., IP address).

The Personal Information we have about you is directly made available to us when you:

• Sign up for a Smartpulse Account;
• Use any of our services;
• Contact us or our customer support team;
• Fill out our online forms.

Personal Information We May Collect About You

• Contact Data: Your contact address, email address, telephone number, device details, and billing details.
• Log/Technical Information: Information such as IP address, browser details, device type, and activity on our website.
• Financial Data: Personal account numbers, merchant information, transaction details, and other financial data.
• Transactional Data: Payment-related information for using our services.
• Marketing and Communications Data: Preferences for receiving marketing materials from us or third parties.
• Records of your discussions with us: Communication records between you and Smartpulse.

How We May Use Your Personal Information

We may use the Personal Information we collect to:

• Create and manage your account, verify your identity, and provide our services.
• Administer and improve Smartpulse for troubleshooting, research, and testing.
• Process your payment transactions.
• Protect against fraud and unauthorized transactions.
• Provide and communicate about products, services, and promotions.
• Evaluate and improve our business and develop new services.
• Comply with legal and regulatory requirements.
• Use data analytics to improve user experiences.

How We Share Your Personal Data

We may disclose or share your Personal Information with:

• Third parties with your consent.
• Authorized third parties, such as application providers, based on your instructions.
• Our subsidiaries, affiliates, employees, and service providers for necessary business operations.

Security and Storage of Your Personal Information

We implement suitable security measures to protect your Personal Information. While no method is 100% secure, we strive to protect your data and recommend safeguarding your Smartpulse account credentials.

Cookies

Like many websites, we use cookies to improve user experiences and prevent fraud. Cookies store unique references to you but do not hold sensitive information.

Opt-Out Rights

You can opt out of marketing communications by contacting us or following "unsubscribe" instructions. However, account-related communications are mandatory.

Changes to Our Privacy Policy

We may update this Privacy Policy as necessary. Changes will be posted on this page, and material changes will be communicated.